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Template Operations ManualData Migration ChecklistNonfunctional RequirementsApplication Interface ChecklistRelease ChecklistApplication Health checkArchiving RequirementsDatabase OLA / SLADBA Job DescriptionDatabase Health Check

Application SupportData MigrationSystem DocumentationProject ManagementQuality AssuranceCompliance and StandardsDatabase AdministrationStartup PhaseAchieving Operational ReadinessStabilized Operations

Terms and Conditions

§1. All prices are in USD, but you can choose pay in Swiss Franc and Euro at the payment-page.
§2. The "personal edition" of our eBooks may not be copied or shared (e.g. via shared drive). You are granted the right to copy it to an backup device, but this backup device (e.g. CD-ROM) may not be used by others to read the eBook. The intelectual property (IP) remains with Mercury Consulting Ltd.
§3. The "corporate edition" grants you the right to copy and distribute the eBook within your corporation. The intelectual property (IP) remains with Mercury Consulting Ltd.
§4. If you are not satisfied, then inform us using our response-form and confirm that you deleted all copies of our products. Afterwards we will refund your payment within 14 working days. Credit Card payments will be refunded in full. In case of other forms of payment an administration fee of USD 100.- and the bank transfer fees will be deducted from the purchase amount.
§5. Place of court is Vaduz, Liechtenstein where our company is registerd. Only laws of Liechtenstein are applicable.
§6. We sell only to registered companies and organizations, we do NOT sell to consumers, as our products are only suitable for professional IT-systems and not for PC's and small networks at home.